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Testimonials

What People Are Saying
About Our People

Monica Centeno

"Your company was very informative and called every week to see if I found a home"

5

– Theda Lynette Battle

Zach Farkas

"Started without a clue about the home-buying process Finished with a little more understanding on how it works"

5

– Marlon Everton Reid

Aron Jimenez

"Communication was excellent, never had any questions or doughts of the next step. Aron made everything so simple and quick. Will definitely be going to Aron again when we purchase another home and will recommend him and neo loans."

5

– Diana Perez

Drake Bloebaum

"Working with Drake, Dave, and the NEO home loan team was a great experience. Thank you"

5

– Adam J. Thompson

Dirk Nevelle

"I've tried 3 different mortgage companies and didn't get the service. These guys are fast, keep me in the loop for every stage of the process and answered all my questions quickly. AND they beat the interest rates and fees from the others I talked to."

5

– Tonia MacPhail

Samson Young

"Sam, gave me honest information about the refinancing process & he got it done with no problems or long wait time! Thanks Sam"

5

– Darlene T Harris

Matt Bassitt

"All employees were there to help."

5

– Alan Raymond Bakkala Jr.

Jessica Chen

"very clear, friendly, fair, honest... thanks for a great experience!"

5

– Lior Haykeen

Katrinka Condie

"Katrinka was amazing to work with. She took the time needed to explain everything to me and walk me through all that was going on. She checked in regularly with updates and progress and to make sure I was comfortable with all that was happening with my refinance. She's awesome!"

5

– Teona Jensen

Ross Zimmerman

"Ross was very thorough and available to discuss our best options throughout our refinancing process."

5

– Gregory Burton

Mike Jones

"The level of commitment from the very onset from Mike and Austin. Throughout the entire process, they made it informative and less anxious for me, a first time home buyer. I am very appreciative!"

5

– Andrea Brown

Jim Nolte

"I trusted our discussions and felt the service was great."

4

– Michael Monheit

Tony Gabrione

"The process is so smooth and speedy; there is no lag and communication is also open and timely."

5

– Grace Chung

David Gordon

"Prompt and timely communication. Easy online processes for completing paperwork."

5

– Beena Neelam

Adriana Olivares

"The communication and recommendations received from Adriana made me feel great during my process."

5

– MELISSA PUENTE MORALES

Mike Hoegler

"Mike communicated with us every step of the way. Answered all of our questions and contributed to a wonderful home purchasing experience."

5

– Ashley R Mulhall

Jessica Chen

"Communication was thorough and constant thru our loan process. The funding was fast and made our home purchase experience great. Thank you"

5

– Shmuel Karpman

Keith Tillotson

"Keith was phenomenal through the whole process. I had a ton of questions along the way and he always took the time to communicate and educate me."

5

– Caleb Robinson

Ryan Morrow

"Ryan’s team was fantastic. Very easy to communicate and to get in touch. It was my first time buying a home and the experience was great. Will be using Ryan’s team again in the future. Thanks again guys!"

5

– Alex M Schroeder

Matt Sieverson

"Matt is a prompt and clear communicator but doesn't lose sight of the important details in the chaotic pace of the current market."

5

– Lindsey Overstreet

Monica Centeno

"When I 1st started this journey I was completely ignorant of the process;with the help of Monica and staff I feel comfortable and confident in my process and they're great and always have answers to all my questions."

5

– Carmen Cabrera

Dan Peterson

"One hundred percent hands down the best, seamless, pleasant, enjoyable experience ever. Straight to the point and quick in response."

5

– Trista Cardona

Sharon Thomson Herman

"Communication at the end of the process was non existing. Things changed and we were not notified before hand, then we were called back after signing and told we owed more money. It was frustrating."

4

– Cherie Auradou

Brendan Burfeind

"Brendan was always responsive and available. Made sure we understood everything and did everything he could to help us complete the refi."

5

– Moran Stelmach Weiss

Guy Rivera

"Guy makes it happen!"

5

– Scott W Groff

Elite Mortgage Solutions Team

"Very professional experience. All questions were answered in a timely matter by friendly agents."

5

– Thomas J Scafani

Andrew Volk

"Andrew was always very accessible and prompt with any information we needed throughout the whole process. Super approachable and really great to work with we were really happy with our loan experience."

5

– Travis Brent Chow

Katrinka Condie

"Katrinka was very patient during the very long time it took us to find our house. Once we did, she was there every step of the way making sure everything went as smooth as possible."

5

– Paul Andrew McKee

Matt Pfeiffer

"I have worked with Matt before with the purchase of my home. He is professional, knowledgeable and courteous. I had a lot of questions and he was always there to answer. I really appreciate all of the email updates because I felt included with the refinance."

5

– Amy G. Anderson

Chris Makiri

"The caring of the agent in helping you to understand and diligence he put into helping I really appreciate the service it was great"

5

– Herman Powell Jr

Tim Serratt

"I can't say enough about Tim. We had a lot of hickups on our side but Tim was there to guide us through everything each and every time. I can't say enough about Tim and his staff. I will be referring him to lots of friends.. Mark"

5

– Mark S Allen

Joseph Wittenwiler

"The communication is what made the process easy. Joe and Nancy were in touch with me and explained things as they were to occur. The app used for security and to load documents is so easy to use. I could even just take a picture instead of scanning copying or faxing documents to load them into the system. Made the process super simple for me! I would get a phone call just at the right time keeping in touch and with information about what would be needed next or be happening next or about how much time things might take in between. The guidance was superb. Handholding if you will, I needed it and it was there. Thank you Joe and Nancy for doing such a great job and helping me through my refinance . Your my go to guru!!!"

5

– Mary M Moore

Brendan Burfeind

"second refi with Brendan, made it painless and quick. thanks!"

5

– Yoav Weiss

John Weller

"Everything was very easy and fast. Awesome to deal with."

5

– Jeffery C. Parker

Kip Pierson

"Kip is amazing, super fun and knowledgeable and definitely made me feel like he cared about me making smart decisions that were right for our family rather than just making a sale. Thanks Kip!"

5

– Eilia L Houser

Ryan Morrow

"Nice and quick very helpful"

5

– Todd Tamayo

Mark Klein Team

"Great communication! A lot faster to close than we expected! Best refi experience I’ve ever had!"

5

– Stacey Bellama

Elite Mortgage Solutions Team

"Communication and advice provided."

5

– Stevan Fontana

James Webber

"Quick action, solid responses, helpful and answered all questions and concerns"

5

– Dawn M Tobin

Mark Klein Team

"It was perfect!"

5

– Kathleen Welch

Dan Peterson

"Dan continues to exceed our expectations. This is the 2nd time we have used Dan with both our purchase and the refinance. We will continue to use Dan as our Mortgage representative."

5

– Travis Botello

Duffy Mullen

"Mr Mullen was very easy to talk to. Was on top of things. I will tell others who need help with refinancing. Deb with Celebrity was great too."

5

– Gwendolyn J Carter

Adriana Olivares

"Communication over all step by step about the process specially as a first time buyer"

5

– Carlos I Zavala Barajas

Kyle Gally

"Ease of process. Loan officer was quick to respond and customer service oriented. Very very knowledgeable. He was able to encourage appraiser to complete that process. Would highly recommend using his expertise. Thank you, Kyle"

5

– Gary J. Plamp

Barry Krevoy

"Communication & availability of the entire Team"

5

– Charlene Grogan